There is a portion of the HIPAA law which does state that an agency can act on behalf of the hospital for collections, however, underneath in the same clause, it states that if a patient has a "reasonable request" then this should be honored.
It turns out that this may be a blessing in disguise.
State of Georgia allows up to $15k in small claims court...
Alternatively, I could call ahead and explain the situation and demand that they have the car ready for me on X date.
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